LabCorp Billing QC Coordinator

Company Name:
Laboratory Corporation of America
Requisition Number: 39963
Job Title: LabCorp Billing QC Coordinator
Category: Billing Functions Including OE
City: Burlington
State / Province: North Carolina
Assigned Shift: 1
Regular / Temporary: Regular
Full Time / Part Time: Full Time
Standard Hours: 40.00
Work Schedule: Monday through Firday 8 am to 5 pm
LabCorp Billing QC Coordinator
License/Certification/Education: Normally an Associates Degree is preferred w/3-5 years of experience in billing or customer service processes in a healthcare environment.
Required Skills
Strong communication, both oral and written is essential to manage staff and communicate with others located throughout a wide geographic area where the primary mode of communication is conference calls and email.
Strong knowledge of all aspects of billing and accounts receivable processes.
Strong analytical and problem solving skills. Ability to evaluate, recommend and develop processes.
Excellent interpersonal and communication skills needed, including the ability to communicate complex procedures clearly and concisely, both orally and in writing.
Strong PC and systems skills (billing and laboratory systems) and working experience with major software applications for PCs.
Establish effective follow up processes.
Job Description:
LabCorp Billing QC Coordinator
Grade 8 and A/R Divisional Support
Applications accepted until 12 midnight on 01/06/2015
Acts to address clients with high bad debt experience by interfacing with sales and operations to create and implement action plans for improvement.
Works with the client to address self-pay patient population, demographic denials, collection of balances due after adjudication by third party payer, and install cash registers as needed.
Implements action plans to improve cash collections in IOPs.
Provides billing training to phlebotomists, Sales, and clients to ensure correct billing and prompt payment Training to include cash collections, obtaining appropriate 3rdparty billing information, ABNs, and Medical Necessity.
Installation of cash registers in new service centers and client offices as needed.
Other duties as assigned by Manager.
Zeroes in on specific client issues from analysis of corporate reports and other quantitative data and maintains conversational knowledge of all big client/employee issues.
Establishes and maintains productive relationships with employees, peers, and senior management, crossing departments, divisions and corporate lines to establish trust and confidence in the BQCC program to resolve issues.
Participates in meetings with internal departments as needed (billing, sales, client services, branch, LCM, PSCs) to update and provide information regarding billing issues and activities. Acts as liaison between billing and other departments.
Establishes systems and process to manage, analyze and act on large volume of quantitative data.
Travel, between 25 - 50%

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